Retail Customer Service
Become a customer service professional in only 8 weeks!
This short but comprehensive program focuses on the knowledge and skills needed to excel in Customer Service roles that are retail-specific.
Students will be prepared to work in a wide variety of positions, including Sales Associate, Cashier, and Retail Manager.
Upcoming Start Dates: Please contact us for upcoming start date
Approved as a vocational program under the Ontario Career Colleges Act. 2005
Program Details
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• Microsoft Office
• Customer service skills
• Inventory control
• Point-of-sale training
• Call centre training
• Business math
• Business communications
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Graduates of this comprehensive program may explore any number of career options, including retail, call centre, sales, government services, and other businesses in the service industry.
Career Options: Sales Associate, Retail Associate, Retail Manager, Salesperson, Cashier, Ticket Taker, Customer Service Representative, Receptionist, Other Elemental Service Occupations.
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• Ontario Secondary School Diploma, General Education Diploma or Mature Student Status
• Successful interview with the Registrar
Create your financial security by learning these valuable skills that are needed in every community! Financial Aid, including monthly payment plans are available.
Clerk, Customer Service in Ontario
This occupation usually requires a secondary school diploma or several weeks of on-the-job training.
NOC Code: 64409 | Source: www.jobbank.gc.ca